Shipping/Policies

Bick-Lane Creations now offers FREE SHIPPING on ALL ITEMS. We ship all orders via US Postal Service or UPS. Generally, we only use UPS for shipping our Painted Metal Trash Cans. Most of our other orders will be shipped via USPS Priority Mail or Parcel Select - whichever is less. Keep in mind that we're located in eastern NC. Naturally, it will take longer for our friends in the west to receive orders than our friends closer to us. Free shipping applies only to the lower 48 states. We will ship to Alaska, Hawaii & US Territories, but you MUST contact us for shipping costs.

In the rare case that your order arrives damaged, please contact us and we will take care of it. Remember to save all packing materials in case UPS or USPS wants to inspect.

We will provide tracking information when we ship your order.

Sorry, we do NOT ship internationally.

All items on this site will vary slightly from the images shown, as they are all individually painted.

Personalized items and special orders are non-refundable.

We are happy to consider special orders, and if we're confident we can complete them to your satisfaction, we will give you a quote. However, we do not provide sketches or demos for special orders. It simply takes too much time. That's why it's very important to provide us with as much information, such as colors, images, etc.. as possible.

Please allow 7-21 days for your order to be shipped.  It's very unusual for us to take any longer. We paint products as they are ordered. Nothing is pre-painted. And there are certain times of the year that are extremely hectic. However, if you need an order fast, contact us and we will do all we can to help you out with no extra cost.